Frequently asked questions
answered plainly

HeyBill is a South African web app for getting money that’s owed to you. HeyBill Business handles invoices, quotes, purchase orders, payment reminders and online payments. HeyBill Properties splits shared household bills, and HeyBill Runs & Collections collects money from groups.

Creating a HeyBill account is free and you don’t need a card to sign up.

No. HeyBill runs in the browser on your phone, tablet or computer.

Yes. The free invoice generator and the free quote maker create a professional PDF with your logo, banking details and 15% VAT — no sign-up, and nothing you type is stored on our servers.

HeyBill is simple accounting software for the sales side of a small business: invoices, quotes, purchase orders, payments received, debtors and VAT 201 output-tax reports. It doesn’t do bank feeds, payroll or financial statements.

Properties and Runs & Collections can share the same personal email, and you can switch between them. A Business account needs its own email address.

Yes. Add 15% VAT to any document and show your VAT and company registration numbers; invoices that charge VAT are titled “Tax Invoice”. You can export a VAT 201 report to CSV. If you’re not VAT-registered, switch VAT off.

Yes. HeyBill creates invoices, quotes and purchase orders, each with its own numbering.

Yes. Every invoice, quote and purchase order can be downloaded as a PDF.

Yes. Record each payment against an invoice and HeyBill shows the balance still owing.

Yes. Tap WhatsApp on any document to send your client a secure link to view, download or pay it.

Choose a daily, weekly or two-weekly reminder schedule for an unpaid invoice. Each morning HeyBill sends the reminders that are due, and stops once the invoice is paid. Schedules pause on their own if an invoice stays unpaid for too long (60 days by default).

Email is built in. SMS uses your own SMSPortal account and automatic WhatsApp reminders use your own Twilio WhatsApp sender.

Yes. Make an invoice a monthly recurring invoice and HeyBill creates and sends a new one each month.

A link that opens a secure card payment page for the invoice amount. Connect your PayFast or Yoco account and HeyBill adds a payment link and QR code to your invoices; when the payment is verified the invoice is marked paid.

By EFT using the banking details on your invoice, or by card through your own PayFast or Yoco account.

No. HeyBill doesn’t add a fee to payments. Your payment provider’s normal fees apply, and money goes straight to your account.

Your payment provider notifies HeyBill. HeyBill verifies the notification and checks the amount before marking the invoice paid.

Only you, and the client you share a link with. Invoice and portal links contain unique codes so they can’t be guessed.

Your PayFast and Yoco credentials are stored encrypted and are never shown back in full.

Yes. HeyBill runs over HTTPS only.